Going the extra mile

The faster the pace in our lives, the more we take shortcuts to cope. Finding more shortcuts, or making shortcuts on the shortcuts are two solutions.

Controlling the pace of our lives is a third solution. That takes a different kind of flexibility. Sometimes it’s about:

• changing people’s expectations of us,

• changing our expectations of ourselves,

• recognising ahead of time how long something will really take,

• putting in place measures that mean when we do speed up the pace, the risk of crashing is lessened.

Using flexibility thinking, means switching from how and when to do more, to why do more? If working faster at work is desirable because the boss wants more done, ask yourself what you can do that will achieve the same overall result (make your boss look effective to their boss and help the customer to a greater extent) without taking shortcuts to work faster.

Perhaps gather some data from your observations of customer needs and if the volume of basic tasks can be outsourced to the customer as pre-transaction work, that frees you up to provide more meaningful services to the customer. Then everyone wins.

In a home setting, if it gets harder and harder to juggle; working a job, running a house and raising a family, taking more and more short cuts probably isn’t going to cut it (no pun intended). Instead, ask why am I the one doing so much. Who can I empower? Who else has a stake in making this work? Children learning new skills is how they grow as people. Extended family helping out is how they connect to your immediate family. Neighbours exchanging favours eg taking an Amazon delivery on behalf of the person next door, is how communities grow again.

Finally, if the increasing pace of life forces some time cuts elsewhere, switch to multi-tasking – swap dedicated gym workouts for physical house maintenance (painting and moving furniture, mowing the lawn, landscaping, lugging shopping back to your house, repairing stuff).

And if you have to cut time, make sure you shed some time exposed to negative things – listening to excessive or duplicated criticism, watching reality shows that don’t teach you something, or counselling people who aren’t going to change.

Simon

Families, Mission Statements and Fresh Thinking

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In our personal lives, including family life or partnership life, do we need to achieve a bit less blame culture. And a bit more of a family/partnership learning-points culture instead?  As an aside, why do we blame in the first place? Is it our way of venting our frustration, the way a kettle pushes steam out of the neck of the vessel? Is it to put distance between our own shortcomings and someone else’s? Like complaining about an inaccurate weather forecast, causing us to get wet, but really it was because we didn’t bring a coat? Is it to make ourselves look better by making someone else look worse?  Like a magician using misdirection to achieve glory from the audience?

Returning to families, would some families benefit from developing their own mission statement? For some, it might make the point of a family more obvious.

If some families decided to have a mission statement, should it be:

  • to live in the moment?
  • one where while every family member looks out for themselves – essentially a ‘survival of the fittest’, adapt as-best-you-can goal?
  • to build something bigger than its members acting alone, with or without carrying passengers. ­And then carry to that momentum forward to the next generation intact? Incidentally, what’s being carried forward isn’t just the family estate (financial resources). But also, less tangible things like; wider family ties. And goodwill within the wider community (the opposite of vendettas).

For a quiet life, do parents want their children to simply get along, without arguing? Or do what smart, professional organisations ask of their staff i.e. use opportunities to cross-sell, up-sell & collaborate on various things.

Perhaps parents can achieve a double benefit – give themselves less of a home war-zone and help their children build positive relationships (starting at home), if they actively seek out opportunities for their kids to collaborate at home. And encourage siblings to promote each other’s talents to outsiders (cross-sell and up-sell).

Perhaps why some families lose a family member to a street gang is that they fail to achieve both the cross-sell and collaboration activities within the family. Leaving the gang to step into the vacuum instead. Clearly there are other factors operating too.  But it follows that the stronger and more close-knit one ‘club’ becomes, the harder for another ‘club’ to lure away the members.

What do you think about families mimicking & adapting some things from the business world?

Simon

Upskilling and Personal Flexibility

‘The idea of Juilliard was that it would give you this toolbox full of skills that you could take with you and apply to anything.’ Robin Williams

‘I think educational systems have to be more nimble, have to be more adapted to today’s realities where students can go in different directions and professionalize even faster. Constant retraining and reskilling and upskilling, whatever you want to call it, of the workforce.’ Roberto Azevedo

‘Dancers work and they work and they work, and they master their skills so far that improvisation just comes flowing out of them. Their natural expression of the best they can possibly be comes out of them because there is no boundary to hold them back… That’s the mentality that I’m trying to create, recreate and hold on to forever.’ Pete Carroll

‘Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn’t distinguish between being a more empathic manager and a more empathic father.’ Daniel Goleman

Upskilling is like travelling to new places. The action itself opens up new opportunities.  Upskilling might involve improving throughput (efficiency). For example, using better skills to achieve a greater amount of the same outputs, for the time spent. It could also mean investing in getting extra impact – being more effective with your time spent.

Why upskill in the first place? Because of change, demand alters. Even so called ‘fixed costs’ or ‘fixed prices’ are seldom fixed in the medium term. Because of change, the future remains uncertain too. Because of change & growing interaction, the future is becoming more complex. Together, these factors encourage people to invest in upskilling in various ways to cope.

Personal reasons for upskilling can include wanting to do something:

  • more meaningful,
  • more challenging,
  • more rewarding.

Or to get more variety in your life.

Professional reasons for upskilling can include:

  • widening or deepening your skill base, in order to obtain a new job,
  • to be promoted in your current job,
  • to win more business or retain customer loyalty,
  • to make some tasks in your job easier (let the software summarise & monitor for you.

What should you upskill in is a more difficult question. And one that is highly personal. That said, people generally seem to benefit from achieving a reasonable level of literacy and numeracy. One way to think of the ‘what to upskill’ question, is to re-examine your passions and your abilities. Things that score highly in both will make upskilling a whole lot easier. But not necessarily be the most useful to you i.e. sometimes a trade-off is needed.

When to upskill? Sometimes, regarding a personal hobby, you can be on a structured programme where proficiency improves the longer you stayed committed. For example, the grade system in music. Or the belt system in martial arts. The ‘when’ question is answered for you.

In other situations, judgement is needed. If in doubt, stagger your upskilling effort. And diversify it too.

How to upskill? The choices in the digital age have widened. There are numerous ‘how to’ You Tube videos. Self-help smartphone apps help you learn a new language. Or do ‘brain training’. You can hire coaches, guides, therapists, enablers, or instructors in person. You can people watch and mimic their techniques & ideas e.g. in rollerblading and dance. Sometimes, the best way to upskill is to experiment and learn what works. For example, in jazz improvisation. Or being a parent.

What kind of skills are there to consider upskilling in?

One useful split is into physical and mental skills. Mental skills including thinking skills. These might encompass; imagining, planning, identifying, recognising, comparing, reasoning, controlling your emotions (to some extent), reflecting and reviewing. AI might replace some of these things over time. Humans therefore owe it to ourselves to become adept in the others. For as long as possible.

Is it possible to upskill your instincts?

You can sensitise your senses (the ‘gas pedal’) to influence your instincts. You can also rationalise and use self discipline (the ‘brake pedal’) to moderate your instincts. In the sense of getting more skilful at using the ‘brake’ or ‘gas’ pedal (signals control), it can be thought of as upskilling.

So how is upskilling related to flexibility and personal flexibility in particular?

Flexibility is both a reserve of power and a characteristic to deploy. Upskilling in the right areas can also be these things.  If upskilling makes you more agile and if agility (jumping paths) is a subset of flexibility (which includes creating paths in the first place), then upskilling can be a part of creating flexibility. Flexibility is also needed to change skillsets, best summed up in the following Kofi Annan quote. In the view of this blogger, what Annan says about countries, could equally apply in the transition from childhood into a fully-fledged adult, raising a family.

‘The skills you need to fight the colonial power and the skills you need to gain independence are not necessarily the same you need to run a country.’ Kofi Annan

If flexiscribes are things that code for extra flexibility, then is upskilling something that will achieve this? The answer is not always. You might upskill in more narrow areas of scope. Or in achieving things that use rigid techniques to achieve fixed structures. In doing so, you might achieve personal benefit. But not personal flexibility (PFL).

When else does upskilling not lead to more personal flexibility (PFL)?

  1. When its applications are strictly professional. For example, a soldier is trained to kill enemy combatants. This probably doesn’t translate well into civilian life.
  2. When skills are gained. But lead directly into bad habits. For example, a newbie golfer or snow boarder in their eagerness to try out the activity, skips over getting any lessons and in doing so, builds up some bad habits. I myself did this as a novice skier some years ago. Later, as progress becomes increasingly more limited, the person takes lessons from a professional, which tend to go back to the basics. And replace poor technique with a foundation of good technique to build on further.

If you find these blogs useful, spread the word so others can benefit also.

Simon

2019 Resolutions and Personal Flexibility

‘Many of life’s failures are people who did not realise how close they were to success when they gave up.’ Thomas Edison

‘Fall seven times and stand up eight.’ Japanese proverb

‘Success is not final, failure is not final. It is the courage to continue that counts.’ Winston Churchill

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2018 is almost over. I hope it’s been a great year for you. For my part, it’s been a mixed bag.

With the new year about to start, is making some new year resolutions a good thing? And why do we make them?

I guess it’s inherently human to want to make a fresh start. To set a new goal. To look for some variety. To make an improvement.  Or do some self-development. Nothing wrong with that. Which of the following groups we fit into and the extent to which we move between them (at different points in our lives) is partly down to our Personal Flexibility (PFL).

Some people make resolutions the way they make a daily ‘to do’ list. Something to focus on and achieve, bit by bit. They are true believers and simply allocate their new year resolutions into their daily lists and get on with it. Some of this group are probably perfectionists as well as true believers.  Always chasing perfection.  But having to constantly redefine it too. Why? They realise that doing more things, or doing some things to a higher standard, isn’t the same thing as achieving perfection in everything.

Other people (I suspect the vast majority), make some new year resolutions, some of which are relatively quick & easy to achieve. With some of their other goals being are really difficult. Or requiring a lot of luck, outside the person’s direct control. 

People might join a gym, give up smoking, enrol in a course, or take up a new hobby. But their commitment to do the activity gets overtaken by other life events (and temptations), breaking the momentum. In this group, some learn to change the goals to ones that are more achievable and join the perfectionist/true believer group. Others learn to cope with mixed success, sometimes thriving on it (adventurers and managers are usually pragmatic people). They may become society’s leaders, because they succeed in the big things.  Yet small failure helps them stay grounded and accessible. Some become disillusioned and turn into non believers.

Finally, there are people who refuse to jump on the new year resolution band wagon – non believers from the start. The wagon moves forward and they stay in the field, watching it go. They may be perfectly happy and know what makes them happy. Like the seasons, they have a rhythm to their life.  And don’t need harsh judgement from the other groups.

In the end and in the round, it probably matters less which ‘resolutions group’ you fit into. But more, whether you live your own life according to a decent set of standards.

Happy New Year!

Simon