Going the extra mile

The faster the pace in our lives, the more we take shortcuts to cope. Finding more shortcuts, or making shortcuts on the shortcuts are two solutions.

Controlling the pace of our lives is a third solution. That takes a different kind of flexibility. Sometimes it’s about:

• changing people’s expectations of us,

• changing our expectations of ourselves,

• recognising ahead of time how long something will really take,

• putting in place measures that mean when we do speed up the pace, the risk of crashing is lessened.

Using flexibility thinking, means switching from how and when to do more, to why do more? If working faster at work is desirable because the boss wants more done, ask yourself what you can do that will achieve the same overall result (make your boss look effective to their boss and help the customer to a greater extent) without taking shortcuts to work faster.

Perhaps gather some data from your observations of customer needs and if the volume of basic tasks can be outsourced to the customer as pre-transaction work, that frees you up to provide more meaningful services to the customer. Then everyone wins.

In a home setting, if it gets harder and harder to juggle; working a job, running a house and raising a family, taking more and more short cuts probably isn’t going to cut it (no pun intended). Instead, ask why am I the one doing so much. Who can I empower? Who else has a stake in making this work? Children learning new skills is how they grow as people. Extended family helping out is how they connect to your immediate family. Neighbours exchanging favours eg taking an Amazon delivery on behalf of the person next door, is how communities grow again.

Finally, if the increasing pace of life forces some time cuts elsewhere, switch to multi-tasking – swap dedicated gym workouts for physical house maintenance (painting and moving furniture, mowing the lawn, landscaping, lugging shopping back to your house, repairing stuff).

And if you have to cut time, make sure you shed some time exposed to negative things – listening to excessive or duplicated criticism, watching reality shows that don’t teach you something, or counselling people who aren’t going to change.


Exchange, acquire and shed

photography of a woman sitting on the chair listening to music
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Boredom can occur when we cannot or won’t seek out change. Or when we grow impatient waiting for something (passive boredom). Regarding the first type of boredom, a certain amount of repetition is reassuring. Too much just frustrates and exhausts us (active boredom).

In the workplace, boredom likely explains quite a bit of tense workplace interaction, job hopping and sub-optimal activity – the saying ‘the devil makes work for idle hands’ springs to mind.

Outside the workplace, because of boredom, people become activists (not the only reason they become activists). Others gamble, take drugs and alcohol for escapism, persecute others, change their image, watch reality TV, have affairs, or indulge in sports that provide an adrenaline rush.

Regardless of what makes us bored, our boredom has a threshold (limit) and we have an appetite (a capacity & desire) to avoid boredom. We also have varying levels of control over our ability to avoid boredom.

If boredom is commonplace, why do we let it remain the unspoken elephant in the room? Do we think talking about boredom makes us seem self-indulgent or powerless? In the workplace, do managers never talk about their teams being bored, because it will indicate they hired the wrong people? And can’t find enough productive things for them to do?

Presumably for each of us, our boredom threshold varies by activity, by what kind of day we had before the repetition. By our level of familiarity with the repetition. By the level of compensation for the boredom endured. And whether we suffer the repetition alone, or in good company.

To make boredom more pleasant, we can try to control the repetition or the wait, using personal flexibility.

Returning to the title of this blog, exchange involves exchanging one king of repetition for another. At an aerobics class, instead of doing exercise in silence (and by ourselves), we dance to the music as a group. As WordPress bloggers, we produce a series of (hopefully) interesting blogs. Yet it’s just as important to appreciate the series produced by others too- we learn something by producing our own. Yet grow more as individuals by paying attention to what others have to say too.

Acquire includes obtaining options in advance, that give you the freedom to change the form or timing of the repetition. Options include controlling the speed of the repetitions. Or creating options that intersperse the repetitions with more exciting interludes.

Shed means develop flexibility to avoid the wait, convert it into productive time, avoid the repetitions. Or leverage them into something bigger. Ironically, our minds make us bored.  Yet our minds are the key to our personal flexibility too.

If you find these blogs interesting, feel free to recommend them to others.


Perception, Imagination and Focus

adolescence attractive beautiful blur
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History may be continuous, but continuous doesn’t always imply progress. Arguing or complaining needs something else for it to become constructive. Sometimes the slow progress of one approach is overtaken by someone else’s faster approach, using a different design entirely. Economic growth and human migration come in cycles. And not necessarily regular ones either. Human relationships (trust and power levels) can change for better or worse. Meanwhile, some things, ranging from art & fashion to political movements & street-slang turn out to just be passing fads.

In this blogger’s view, staying resilient and strong in the presence of such changes requires movement flexibility and mental flexibility. Or put another way, the state of our physical and mental health depends on personal flexibility.

To take one example, curing depression may be problematic. But coping with it needs help from perception, imagination and focus – focus being where we choose to focus our attention. After physical injury, physiotherapy helps our bodies recover something approaching useable function. Perception, imagination and focus become our ‘internal support group’ for this too.

So if we need to prepare for future times where there won’t be positive progress in our external environment and if we can expect some toll on our mental & physical health as a result, then maybe now is the time to become more agile at altering the combination of; how we perceive things, what we hope for and what we concentrate on.

Maybe we can learn to apply triage to situations – the way emergency service workers assess an accident scene that has suddenly come into view. Maybe we can become more adept at playing for time or buying time, in order to develop a richer assessment of the issues (perception shifting and daring to dream).

Problem solving in the face of apparent impasse might need to take a step back, in order to make a leap forward. I once saw a great example of this in a river valley in Peru. Basically, the local people were tasked with constructing stone fortifications on one mountainside, using stone that was quarried from the flanks of the mountain opposite. In the valley between both mountains ran a large, deep river. The question became, how to we move a lot of stone across the river fairly quickly. Their solution was to stack up loads of stone blocks on one river bank, then go upstream and dig a channel (take a step back) to change the course of the river, so the blocks were now already across. Genius.


Relatedness, Risk and Personal Flexibility

accomplishment ceremony education graduation
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I learned about the concept of relatedness while recently reading a fantastic book called ‘The Origin of Wealth’ published in 2006, by Eric Beinhocker. Beinhocker is now the Executive Director of the Institute for New Economic Thinking, Oxford, England.

Beinhocker describes ‘jump distance’ in a business plan landscape as having three dimensions; relatedness, risk and time horizon. Relatedness is essentially how far your plans are from current skills and knowledge held. Beinhocker describes time horizon as the expected time to payoff from the experiments.  Beinhocker describes risk as ‘all the uncertainties that can affect the outcome of an … experiment. And the degree of irreversibility of the commitment (made)’. In this blogger’s professional experience, risk is commonly calculated in a relative way by assessing probability (likelihood) and magnitude (effect) of the risk. And then ranking risks from big to small.

What Beinhocker’s book didn’t outline was how the relatedness, risk and time horizon dimensions are related. Or how they relate to flexibility.

Using a famous physics formula that velocity = distance/time, we can estimate that progression rate (to achieve a personal goal say) = distance covered/time taken. And that a high progression rate (promotion to greater power say) is proportionate to a high degree of relatedness (patrons, mentors, special knowledge, influential networks to pave the way).

What about Risk? How does that relate to relatedness and time horizon? In relation to the velocity =distance over time equation, risk is that the planned velocity varies significantly in reality.  Perhaps because the distance covered in the allotted time varies significantly from plan.

On a personal level, we can consider progression rate = distance/time as it applies to three things; emotional maturity (in human relationships), wisdom and coping skills.

The progression rate of a teenager in achieving advanced emotional maturity can be raised if there are good role models to learn from. And few things (like peer pressure, stress and negative reinforcement) holding back the advancement of emotional maturity. Or if the maturity time can be shortened somehow. For example, with incentives to mature faster. Or with time substitution – shortening the time by applying other resources in its place.

Regarding improving the progression rate to achieve wisdom and coping skills, the distance covered (quality and depth of wisdom and skills developed) can be improved with safe trials/simulations, analysis practice, improved data storage and retrieval, integrated systems and leverage in learning (learn three key things from one simulation say). Or if the time can be shortened somehow. For example, with incentives to learn and cope faster. Or with time substitution – shortening the time by applying other resources in its place.

Finally, how can the application of personal flexibility (PFL) help to improve the progression rate in the above examples? With emotional maturity, collecting options of good role models to learn from is a good start. Different people’s styles and thought processes can be observed for different situations encountered. Timeflex (the action of buying time, playing for time or reinventing time) is relevant too. Using romance as the example, buying time might involve talking to lots of people about your date’s past track record. Playing for time might involve playing hard to get. Reinventing time might be expanding the honeymoon!

With wisdom, using the flexitypes of design flexibility, process flexiblity and systems flexibility can help improve information management. An example of process flexibility is committing to both advanced education and lifelong learning (more analysis tools and more case studies observed). Timeflex is also relevant. The ‘FLIRS’ acronym of flexibility to leverage to impact to results to stories is also relevant i.e. use flexibility to create leverage, with results being the eventual wisdom obtained.

With life coping skills, using the flexitypes of design flexibility is also relevant. As is styflex (style flexibility), timeflex and FLIRS.

What do you think?


A Daily Experience

woman wearing grey long sleeved top photography
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We all have stressful experiences and moments of uncertainty. Just this week, I accidently left my briefcase (satchel) on the overhead rack on a train.  No doubt, for the passengers who stayed on the train after I departed, it must have been stressful for them too, seeing an unattended bag with no obvious owner.

When we experience stress, having ‘coping reserves’ of patience & energy, as well as listening to our inner voice that is encouraging us to persevere and not panic, can help. Those are all intangible forms of coping reserves.

What about more tangible reserves to help us cope? If we choose to develop various reserves of personal flexibility, ones we can see, such as a duplicate wallet, a large bank balance, a credit card, a house key hidden in the garden (in case we lock ourselves out side by mistake), a car that we can drive to work should the train system fail, a few valuables we can sell if we have to, a trusted set of friends, they can all be an important way to cope too.

Personal flexibility (PFL) isn’t generally a product you can buy at the local store. Instead, it’s a form of strength you hold. Some people pay good money to do weight training at the gym. They are essentially buying an exercise programme that leads to strength and fitness. With that strength helping them weather uncertainty, look good and feel better about themselves. Other people pay for professional therapy to improve their emotional strength. Political lobbyists essentially win or buy influence from politicians.  Some people upskill and pay for advanced education, to improve their chances of future employment, professional success and promotion. In summary, PFL is valuable as a means to an end.

Can personal flexibility help us in other ways too? We can be happy on the surface, if we never challenge ourselves, or take a risk. To be happy beneath the surface likely involves moving out of our comfort zone.  Taking some calculated risks. Accepting that we may stumble. And that we may have to do the equivalent of kissing a few frogs to find a prince. What goes with that more colourful life journey, is success defined in our own terms. In other words, to become happy beneath the surface, we may have to redefine what happiness is, including;

  • being happy about simple things,
  • being happy about small, incremental victories,
  • being happy for other people,
  • the journey making us happy, not just the destination making us happy.

If other people’s inflexibility makes us annoyed or unhappy, can we counter that with our own flexibility instead? One way is having enough PFL to avoid their inflexibility. Another is to use our PFL to moderate their inflexibility. A simple example is where various companies use crowd management techniques– making us wait in lines or queues for something. Corralling us is their inflexibility to cope, translating into inflexibility for us on our speed and direction. We can moderate this by using our waiting time constructively – using our smartphone to research or learn something while we wait.

A final thought. What would our lives be like if, each day we tried to actively manage our reserves of personal flexibility? It would likely involve monitoring which bits we are losing (or cashing in) and actively finding replacement forms of PFL, for those PFL things lost.

With growing PFL, we may feel happier and more confident. Better able to cope with uncertainty. And more able to grow as people. What do you think?